FolioRead Support
Find answers about books & reference, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the FolioRead Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Does FolioRead download book information or book content?
No. You enter book metadata manually. FolioRead does not fetch catalogs, covers, reviews, or book content.
Does the reading timer continue if I close the app?
Yes. The running timer stores its start time and calculates elapsed wall-clock time when the app is reopened. Stop the timer to create a reading log.
What happens when I import a backup?
After validation and confirmation, the imported snapshot replaces the books, reading logs, notes, goals, and timer state currently stored on this device.
Where is my FolioRead data stored?
Your app content is stored in local app storage on your device. FolioRead has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside FolioRead and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Does FolioRead show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “FolioRead support” so we can route your message correctly.
support@adstarlabs.com