DrinkLoopDrinkLoop Support
Find answers about health & fitness, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the DrinkLoop Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Why did I not receive a notification while DrinkLoop was closed?
DrinkLoop uses foreground in-app reminders only. It does not send system or background notifications.
How is my goal streak calculated?
A day counts when your locally logged total reaches or exceeds the saved daily goal. The streak continues across consecutive completed days.
Where is my hydration history stored?
Water entries, settings, and goals are stored locally on this device. DrinkLoop has no account or cloud synchronization.
Where is my DrinkLoop data stored?
Your app content is stored in local app storage on your device. DrinkLoop has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside DrinkLoop and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Does DrinkLoop show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “DrinkLoop support” so we can route your message correctly.
support@adstarlabs.com